Documentation

WEBAUTHN_CHALLENGE_FAILED

500api_error

The passkey challenge could not be issued.

Cause

The challenge could not be generated or stored, so the WebAuthn ceremony never started.

How to fix it

Request a fresh challenge. If it persists, contact support with the request_id.

Example response

500 WEBAUTHN_CHALLENGE_FAILED
JSON
{
  "error_code": "WEBAUTHN_CHALLENGE_FAILED",
  "error_type": "api_error",
  "error_message": "The passkey challenge could not be issued.",
  "hint": "Request a fresh challenge. If it persists, contact support with the request_id.",
  "docs_url": "https://docs.billerapi.com/errors/WEBAUTHN_CHALLENGE_FAILED",
  "request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}

Related

Canonical docs URL: https://docs.billerapi.com/errors/WEBAUTHN_CHALLENGE_FAILED

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