UNKNOWN
500api_errorThe identity provider refused the operation for an unclassified reason.
Cause
The upstream failure did not map to any code this service recognizes; the accompanying error_message is the safe, user-facing sentence.
How to fix it
Retry once, then contact support with the request_id.
Example response
500 UNKNOWN
JSON
{
"error_code": "UNKNOWN",
"error_type": "api_error",
"error_message": "The identity provider refused the operation for an unclassified reason.",
"hint": "Retry once, then contact support with the request_id.",
"docs_url": "https://docs.billerapi.com/errors/UNKNOWN",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/UNKNOWN
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