SIGNUP_FAILED

Cause

Signup was refused. The specific reason is withheld on purpose — distinguishing the possible causes on an unauthenticated endpoint would leak which addresses are registered.

How to fix it

Retry with an address you control and a longer, mixed-case password containing a digit and a symbol.

Example response

{
  "error_code": "SIGNUP_FAILED",
  "error_type": "invalid_request",
  "error_message": "The account could not be created.",
  "hint": "Retry with an address you control and a longer, mixed-case password containing a digit and a symbol.",
  "docs_url": "https://docs.billerapi.com/errors/SIGNUP_FAILED",
  "request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}

Related

• Error handling — the error envelope shape and how to parse it
• Error code reference — every stable error code