PASSWORD_RESET_FAILED
400invalid_requestThe password reset could not be applied.
Cause
Either the reset code is wrong or expired, or the new password fails the pool policy. Nothing was changed.
How to fix it
Resubmit with the code from the latest reset email and a policy-compliant password.
Example response
400 PASSWORD_RESET_FAILED
JSON
{
"error_code": "PASSWORD_RESET_FAILED",
"error_type": "invalid_request",
"error_message": "The password reset could not be applied.",
"hint": "Resubmit with the code from the latest reset email and a policy-compliant password.",
"docs_url": "https://docs.billerapi.com/errors/PASSWORD_RESET_FAILED",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/PASSWORD_RESET_FAILED
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