LIVE_ACCESS_REQUEST_FAILED
500api_errorThe live-access request could not be recorded.
Cause
The submission was not persisted, so the account stays sandbox-only.
How to fix it
Resubmit the request. If it persists, contact support with the request_id.
Example response
500 LIVE_ACCESS_REQUEST_FAILED
JSON
{
"error_code": "LIVE_ACCESS_REQUEST_FAILED",
"error_type": "api_error",
"error_message": "The live-access request could not be recorded.",
"hint": "Resubmit the request. If it persists, contact support with the request_id.",
"docs_url": "https://docs.billerapi.com/errors/LIVE_ACCESS_REQUEST_FAILED",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/LIVE_ACCESS_REQUEST_FAILED
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