Documentation

INVOICE_EMAIL_SEND_FAILED

503upstream

The invoice email could not be sent.

Cause

The upstream mail provider refused or failed the send.

How to fix it

Retry with backoff. If it persists, contact support with the request_id.

Example response

503 INVOICE_EMAIL_SEND_FAILED
JSON
{
  "error_code": "INVOICE_EMAIL_SEND_FAILED",
  "error_type": "upstream",
  "error_message": "The invoice email could not be sent.",
  "hint": "Retry with backoff. If it persists, contact support with the request_id.",
  "docs_url": "https://docs.billerapi.com/errors/INVOICE_EMAIL_SEND_FAILED",
  "request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}

Related

Canonical docs URL: https://docs.billerapi.com/errors/INVOICE_EMAIL_SEND_FAILED

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