INTERNAL_ERROR
500api_errorAn unexpected error occurred on our end.
Cause
An unhandled condition inside BillerAPI. Not caused by your request shape; it is a server-side fault.
How to fix it
Retry with backoff. If it persists, contact support and quote the request_id from the response (also on the X-Request-Id header).
Example response
500 INTERNAL_ERROR
JSON
{
"error_code": "INTERNAL_ERROR",
"error_type": "api_error",
"error_message": "An unexpected error occurred on our end.",
"hint": "Retry with backoff. If it persists, contact support and quote the request_id from the response (also on the X-Request-Id header).",
"docs_url": "https://docs.billerapi.com/errors/INTERNAL_ERROR",
"request_id": "d94f5e2a-8c3b-4f1e-9a7d-6b2c1e0f8a34"
}Related
- Error handling — the error envelope shape and how to parse it
- Error code reference — every stable error code
Canonical docs URL: https://docs.billerapi.com/errors/INTERNAL_ERROR
Was this page helpful?